Derived from a Blue Cross® Blue Shield® of Michigan and Blue Care Network
Marketing Communications Alert

Third-quarter 2008 Rate Ease Update Available

March 25, 2008

Third-quarter 2008 rates are now available through Rate Ease, which is located in the Agent section at bcbsm.com.

In order to verify that you have received the update:

  • Open Rate Ease
  • Click on “Help” (located next to ‘Client Activities”)
  • Click “About”
  • The update will show as, “March 12, 2008”

Download instructions are found on the Web site.

Important information for Windows Vista users

If you’ve recently installed Windows Vista and this is the first time for you to download Rate Ease since doing so, before you download, contact the help line at 1-800-696-4120.

Some users who’ve recently added Windows Vista have experienced installation issues and we want to make sure that you’re getting the Rate Ease updates just as you have in the past. If you have Windows Vista and have already downloaded Rate Ease using that operating system, continue to download Rate Ease as you have in the past.

Thank you for your help in making Rate Ease an easy-to-use quoting software package. If you encounter any technical problems when downloading or using Rate Ease, call the help line at 800-696-4120.

Should you have any questions, please do not hesitate to contact an HCA Agent Consultant at (800) 828-1HCA (1422).

HEALTH CARE ADMINISTRATORS, INC.
39500 High Pointe Blvd., Suite 400  Novi, Michigan 48375   www.hcaweb.net
Phone: (800) 828-1HCA (1422)  Fax: (248) 675-4522

Health Care Administrators, Inc. is an authorized independent managing agent for Blue Cross Blue Shield of Michigan and Blue Care Network. Blue Cross Blue Shield of Michigan and Blue Care Network are non-profit corporations and independent licensees of the Blue Cross and Blue Shield Association.

If you experience problems opening PDF files, try saving the file first before opening (right-click over the link and select "Save Target As"). Another option involves changing the Adobe Reader option so files open with Reader rather than in your browser. A third option involves deleting all temporary Internet files through your browser's Internet Options menu. Click here for detailed instructions. These solutions often resolve Adobe Acrobat issues. However, we cannot guarantee any results nor be held responsible for any problems that occur as a result of these modifications. Unfortunately, we are also not able to provide support beyond these suggestions. If further help is needed, please contact your IT support staff. Thank you.